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LETTER OF INSTRUCTIONS
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LETTER OF INSTRUCTIONS NO. 802 -
INITIATING A MANAGEMENT AUDIT AND IMPROVEMENT PROGRAM IN THE NATIONAL
GOVERNMENT |
government owned or controlled corporations
The Minister of the Budget
The Chairman, Civil Service Commission
The Chairman, Commission on Audit
WHEREAS, there is a need to review and evaluate on a continuing basis, the performance of each government agency in the light of its assigned tasks and responsibilities;
WHEREAS, the management audit and improvement activities of government agencies have to be revitalized and their results identified and implemented;
WHEREAS, in order to ensure the proper delivery of services by government agencies, effective organizational systems and operational procedures have to be designed, installed and evaluated;
WHEREAS, it is necessary to clarify roles, responsibilities and functional relationships of agencies concerned in relation to performance accountability and measurement;
NOW, THEREFORE, I, FERDINAND E. MARCOS, President of the Philippines, by virtue of the powers vested in me by law, do hereby Order and Instruct all agencies of the Government to design and conduct a Management Audit Improvement Program:
1.
Performance Responsibility. — Agency heads shall have principal
responsibility for the performance of their respective agencies and
personnel:
a.
Ministers shall be responsible for the performance of the
Bureaus/Offices/Agencies forming part of their Ministries.
b. The
Governing Boards of government-owned or controlled corporations shall
have responsibility over general strategy and policy of corporations,
while Presidents or General Managers shall have responsibility over
their operating performance.
a.
identification of indicators of performance, definition of specific
approved target levels of accomplishment, monitoring of actual results,
and recommendation of corrective measures;
b. design and
implementation of a performance evaluation and monitoring system that
will enable, among others, monitoring and measurement of actual
performance results and their comparison with target performance;
c. design and
implementation of a management information system for the Ministry and
its component parts or for the government corporations that will
generate performance information for the guidance of the President, the
Minister/Governing Board/President or General Manager, and the various
agency heads;
d. design,
installation, monitoring and evaluation of effective and efficient
organizational and operational systems and procedures that are
consistent with the law; and
e. conduct of
periodic management audits and recommendation of workable measure that
shall continually improve the operations of the
Ministry/Agency/Government Corporation.
4. Detail Assignment, Recruitment, Appointment and Training of Personnel. — If the Ministry/Agency/ Government Corporation lacks the qualified personnel that are needed to undertake the MAIP, the Ministry/Agency head may arrange for the detail, assignment or hiring of qualified personnel.
5. Initial Thrusts of the MAIP. — The MAIP Committee shall assist the Head of Office in identifying and solving specific problems areas which can result in immediate, perceptible improvements in the Ministry's/Agency's/Government Corporation's operations and service to the public.
Primary
emphasis shall be as follows:
a.
The Minister of Trade shall further simplify export procedures and
documentation under P.D. No. 930 and shall review the benefits and
feasibility of Philippine Centers.
b. The
Minister of Public Works, Transportation and Communications shall
institute faster and more efficient mail delivery services; establish
telephone lines throughout the country, particularly in key cities and
towns; improve motor vehicle registration and drivers licensing; and
set-up efficient maintenance service systems.
c. The
Minister of Finance shall effect the immediate and expeditious release
of goods from the Bureau of Customs.
d. Minister of
Public Highways shall improve the maintenance of roads and bridges and
shall more effectively direct the upkeep and scheduling of the use of
roads equipment.
e. The
Minister of Health shall improve the system for the selection, purchase
and delivery of drugs and medicines for the regions.
f. All
ministries, heads of bureaus and offices and governing boards of
government-owned or controlled corporations shall identify and improve
specific aspects of their Offices' services and operations that
critically affect the public and the performance of the economy.
a.
Ministry of the Budget:
i.
provide technical support and consultancy services needed by each
Ministry/Agency/Government Corporation in the conduct of the MAIP;
ii. review
cost-effectiveness of agency operations, management information systems
requirements, and operating systems and procedures of
ministries/agencies/government corporations;
iii. monitor
and review the management improvement work of the MAIP Staffs and
recommend measures to improve it; and
iv. create the
needed Task Force and MAIP monitoring staff and engage, if necessary,
the services of consultants both from the public and private sectors
for the foregoing purposes.
c. Civil Service Commission — responsible for the review of the efficiency of individual employees in the government, the design of personnel evaluation policies and procedures that are supportive of the overall objectives of the organization, and the setting up of qualification standards and screening procedures for the MAIP Staff.
d. University of the Philippines — through the Management Education Council, responsible for providing the training needs of the MAIP Staffs of the Ministries/Agencies/Government Corporations.
Whenever necessary, support shall be solicited from individuals and organizations engaged in management consultancy, systems, and systems analysis both from within and outside the government service.
7. Reports. — At the end of the first quarter of each calendar year, the MAIP Staff shall submit to the Minister a report with recommendations on their Ministry's/Agency's performance. The report shall be submitted to, reviewed and consolidated by the Ministry of the Budget prior to submission to the President (Prime Minister).
All Ministries/Agencies shall submit to the President (Prime Minister), through the Ministry of the Budget, an initial report on their Management Audit and Improvement Program on or before April 30, 1979. The report shall include recommendations and plan of actions that will improve the efficiency and effectiveness of their operations, and corrective measures already pursued as of that date.
8. Funding. — Authority is hereby granted the Minister of the Budget to release the amount of three hundred thousand pesos (P300,000.00) out of the Special Activities Fund under B.P. No. 1 for the initial funding requirements of the Task Force and the Management Audit and Improvement Program.
Done in the City of Manila, this 8th day of February, in the year of Our Lord, nineteen hundred and seventy-nine.
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