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POEA
RULES AND REGULATIONS GOVERNING OVERSEAS EMPLOYMENT
It shall be
the policy of the Administration to:
b. Establish the environment conducive to the continued operations of legitimate, responsible and professional private agencies; c. Afford protection to Filipino workers and their families, promote their interests and safeguard their welfare; and d. Develop and implement programs for the effective monitoring of returning contract workers promoting their re-training and re-employment of their smooth re-integration into the mainstream of the national economy. For purposes of these Rules, the following terms are defined as follows:
b. Administrator – the Administrator of the POEA. c. Agency – A private employment or a manning agency as defined herein. d. Allottee – any person named or designated by the overseas contract workers as the recipient of his remittance to the Philippines. e. Balik-Manggagawa (Vacationing Worker) – a land-based contract worker who is on a vacation or on an emergency leave and who is returning to the same worksite to resume his employment. f. Beneficiary – the person/s to whom compensation benefits due under an overseas employment contract are payable by operation of law or those to whom proceeds of a life or accident insurance are likewise payable. g. Center – the POEA Regional Center in Cebu and such other regional centers as may hereinafter be established. h. Code – the Labor Code of the Philippines, as amended. i. Collective Bargaining Agreement – the negotiated contract between a legitimate labor organization and the employer concerning wages, hours of work and all other terms and conditions of employment in a bargaining unit, including mandatory provisions for grievance and arbitration machineries. j. Contract Worker – any person working or who has worked overseas under a valid employment contact. k. Department – the Department of Labor and Employment (DOLE). l. Directorate – the executive body of the Administration composed of its Administrator, Deputy Administrators and Directors as defined herein. m. Director-LRO – the Director of the Licensing and Regulation Office. n. Director-PSO – the Director of the Pre-Employment Services Office. o. Director-AO – the Director of the Adjudication Office. p. Director WEO – the Director of the Welfare and Employment Office. q. Employer – any person, partnership or corporation, whether local or foreign, directly engaging the services of Filipino workers overseas. r. Foreign Exchange (Forex) Earnings – the earnings in terms of US dollars (US$) or any other acceptable foreign currency of overseas workers and agencies. s. Governing Board – the policy-making body of the Administration. t. Government-to-Government Hiring – recruitment and placement of Filipino workers by foreign government ministries or instrumentalities through the Administration. u. Job Fair – an activity conducted outside of an agency’s authorized business address whereby applicants are oriented on employment opportunities and benefits provided by foreign principals and employers. v. License – a document issued by the Secretary authorizing a person, partnership or corporation to operate a private employment agency or a manning agency. w. Manning Agency – any person, partnership or corporation duly licensed by the Secretary to recruit seafarers for vessel plying international waters and for related maritime activities. x. Manning Agreement – an agreement entered into by and between the principal and the licensed manning agency defining the responsibilities of both parties with respect to the employment of ship personnel for their enrolled vessels. y. Commission – the National Labor Relation Commission. z. Name Hire – a worker who is able to secure employment overseas on his own without the assistance or participation of any agency. aa. Non-Licensee – any person, partnership or corporation who has not been issued a valid license to engage in recruitment and placement, or whose license has been suspended, revoked or cancelled. bb. One-Stop Processing Center – an inter-agency servicing body designed to facilitate the documentation of contract workers. cc. Overseas Employment – employment of a worker outside the Philippines including employment on board vessels plying international waters, covered by a valid employment contract. dd. Philippine Shipping Company – any person, partnership or corporation registered under the laws of the Philippines and duly accredited to engage in overseas shipping activities by the Maritime Industry Authority (MARINA). ee. Philippine Registered Vessel – vessels duly registered in the Philippines. ff. Placement Fee – the amount charged by a private employment agency from a worker for its services in securing employment. gg. Principal – any foreign person, partnership or corporation hiring Filipino workers through an agency. hh. Private Employment Agency – any person, partnership or corporation engaged in the recruitment and placement of workers for a fee which is charged, directly or indirectly, from the workers or employees or both. ii. Recruitment Agreement – the agreement entered into by and between the foreign principal and the licensed private employment agency defining the responsibilities of both parties with respect to the employment of workers for their overseas projects. jj. Recruitment and Placement – any act of canvassing, enlisting, contracting, transporting, utilizing, hiring or procuring workers and includes referrals, contract services, promising or advertising for employment, locally or abroad, whether for profit or not; provided, that any person or entity which, in any manner, offers or promises for a fee employment to two or more persons shall be deemed engaged in recruitment and placement. kk. Regional Director – the head of the Regional Offices of the Department. ll. Regional Extension Unit – the field offices of the Administration in designated regions in the Philippines. mm. Regional labor Center (RLC) – the regional field office of the Administration. nn. Regional Offices – the regional office of the Department of Labor and Employment. oo. Remittance – the amount or portion of the foreign exchange earnings sent by the worker to the Philippines. pp. Secretary – the Secretary of Labor and Employment. qq. Service Fee – the amount charged by a licensee from its foreign employer-principal as payment for actual services rendered in relation to the recruitment and employment of workers for said principal. rr. Valid Employment Contract – a written agreement entered into by and between the employer and/or the local agency and the overseas contract worker containing the terms and conditions of employment that are in consonance with the master employment contract as approved by the Administration. ss. Verification – the action of labor attaché or any other officer designated by the Secretary of Labor and Employment in the Philippine Embassy or Consulate, in reviewing employment documents of Filipino nationals with the view to establish the existence of the employing company, its ability to hire workers at the prescribed rates, at desirable working conditions consistent with the standards prescribed by the Administration and terms and conditions prevailing in the country of employment. Section 1. Qualifications for Participation in the Overseas Employment Program. - Only applicants who possess the following qualifications may be permitted to participate in the overseas employment program:
b. A minimum capitalization of One Million Pesos (P1,000,000.00) in case of a single proprietorship or partnership and a minimum paid-up capital of One Million Pesos (1,000,000.00) in case of a corporation; and c. Those not otherwise disqualified by law or these guidelines to engage in the recruitment and placement of workers for overseas employment. Section 2.
Disqualifications. - The following are not qualified to
participate
in the recruitment and placement of Filipino workers overseas:
b. Officers or members of the Board of any corporation or members in a partnership engaged in the business of a travel agency; c. Corporations and partnerships, when any of its officers, members of the board or partners, is also an officer, member of the board of partner of a corporation or partnership engaged in the business of a travel agency; d. Persons, partnerships or corporations which have derogatory records such as, but not limited to overcharging of placement or documentation fees, false documentation, illegal recruitment and swindling or estafa, or those convicted of crimes involving moral turpitude; e. Persons employed in the Department or in other government offices directly involved in the overseas employment program, and their relatives within the fourth degree of consanguinity or affinity; and f. Persons, partners, officers and Directors of corporations whose license has been previously cancelled or revoked for violation of the Labor Code, or its implementing rules, or other relevant laws, decrees, rules and regulations, and issuances. Section 1. Requirements for Issuance of License. - Every applicant for license to operate a private employment agency or manning agency shall submit a written application together with the following requirements:
b. Proof of financial capacity: In the case of a single proprietorship or partnership, verified income tax returns for the past two (2) years and a bank certificate of a cash deposit of P250,000.00, provided that the applicant should submit an authority to examine such bank deposit. In the case of a newly organized corporation, submission of a bank certificate of a cash deposit of at least P250,000.00 with authority to examine the same. For an existing corporation, submission of a verified financial statement, corporate tax returns for the past two (2) years and bank certification of a cash deposit of at least P250,000.00 with the corresponding authority to examine such deposit. c. Escrow agreement in the amount of P200,000.00 with an accredited reputable banking corporation to primarily answer for valid and legal claims of recruited workers as a result of recruitment violations or money claims; d. Clearance of all members of the Board of Directors, partner, or proprietor of the applicant agency from the National Bureau of Investigation (NBI) and other government agencies as the need may require, Fiscal’s clearance in case of persons with criminal cases; provided that where the member or partner concerned is a foreigner, clearance from his country of origin shall be acceptable; e. Proof
of
marketing capability;
(2) A concluded service/recruitment agreement authenticated by the Philippine Embassy/Consulate, or Labor Attache in the place where the project/job site is located; (3) An authenticated manpower mobilization request or visa approval of not less than fifty (50) workers for deployment within a period not exceeding six (6) months from issuance of approved license;
(2) A duly concluded manning agreement authenticated by the Philippine Embassy, Consulate, or Labor Attache in the place where the vessel/owners/operators/ manager hold their principal office; (3) A manpower mobilization request of not less than fifty (50) seafarers for deployment within a period not exceeding six (6) months from issuance of approved license.
(2) Shall assume full and complete responsibility for all claims and liabilities which may arise in connection with the use of license; (3) Shall assume joint and solidary liability with the employer for all claims and liabilities which may arise in connection with the implementation of the contract, including but not limited to payment of wages, death and disability compensation and repatriation; (4) Shall guarantee compliance with the existing labor and social legislations of the Philippines and of the country of employment of recruited workers; and (5) Shall assume full and complete responsibility for all acts of its officials, employees and representatives done in connection with recruitment and placement;
h. Copy of contract of lease or proof of building ownership together with office address. Section 2.
Action on the Application. - Within thirty (30) calendar days
from
receipt of application or requirements including proof of payment of a
non-refundable filing fee of P5,000.00, the Administration shall
evaluate
pertinent documents of the applicant, inspect the offices and equipment
and recommend to the Secretary the approval or denial of the
application.
Section 3. Issuance of License. - The Administration shall recommend to the Secretary issuance of the corresponding license upon due evaluation and compliance with licensing requirements and operational standards. Section 4. Payment of Fees and Posting of Bonds. - Upon approval of the application, the applicant shall pay a license fee of P30,000.00. It shall also post a cash bond of P100,000.00 and a surety bond of P50,000.00 from a bonding company acceptable to the Administration and duly accredited by the Insurance Commission. The bonds shall answer for all valid and legal claims arising from violations of the conditions for the grant and use of the license, and/or accreditation and contracts of employment. The bonds shall likewise guarantee compliance with the provisions of the Code and its implementing rules and regulations relating to recruitment and placement, the Rules of the Administration and relevant issuances of the Department and all liabilities which the Administration may impose. The surety bonds shall include the condition “that notice to the principal is notice to the surety and that any judgment against the principal in connection with matters falling under POEA’s jurisdiction shall be binding and conclusive on the surety. The surety bonds shall be co-terminus with the validity period of the license. Section 5. Validity of License. - Every license shall be valid for at least two (2) years from the date of issuance unless sooner cancelled or revoked by the Secretary or suspended by the Administration for violation of the Code and its rules and relevant decrees, orders and issuances and other rules and regulations of the Department. Such license shall be valid only at the place/s stated therein and when used by the licensed person, partnership or corporation. Section 6. Non-Transferability of License. - No license shall be transferred, conveyed or assigned to any person, partnership or corporation. It shall not be used directly or indirectly by any person, partnership or corporation other than the one in whose favor it was issued. Violation shall cause automatic revocation of license. In case of death of the sole proprietor, and in order to prevent disruption of operation and so as not to prejudice the interest of legitimate heirs, the licensed single proprietorship may be allowed to continue only for the purpose of winding up its business operation. Section 7. Change of Ownership/Relationship of Single Proprietorship or Partnership. - Transfer or change of ownership of a single proprietorship licensed to engage in overseas employment shall cause the automatic revocation of the license. The new owner shall be required to apply for a license in accordance with these Rules. A change in the relationship of the partners in a partnership duly licensed to engage in overseas employment which materially interrupts the course of the business or results in the actual dissolution of the partnership shall likewise cause the automatic revocation of the license. Section 8. Upgrading of Single Proprietorship or Partnerships. - License holders which are single proprietorships or partnerships may, subject to the guidelines of the Administration, convert into corporation for purposes of upgrading or raising their capabilities to respond adequately to developments/changes in the international labor market and to enable them to better comply with their responsibilities arising from the recruitment and deployment of workers overseas. The approval of merger, consolidation or upgrading shall automatically revoke or cancel the licenses of the single proprietorships, partnerships or corporations so merged, consolidated or upgraded. Section 9. Change of Directors of Corporation. - Every change in the composition of the Board of Directors of a corporation licensed to participate in overseas employment shall be registered with the Administration within thirty (30) calendar days from the date the change was decided or approved. The corporation shall be required to submit to the Administration the Minutes of Proceedings duly certified by the SEC, the bio-data and clearances of the new members of the Board from the government agencies identified in Section 1 (e) of this Rule. Section 10. Change of Other Officers and Personnel. - Every change or termination of appointment of officers, representatives and personnel shall be registered with the Administration within thirty (30) calendar days from the date of such change. The Administration reserves the right to deny the appointment of officers and employees who were directly involved in recruitment irregularities. Section 11.
Appointment of Representatives. - Every appointment of
representatives
or agents of licensed agency shall be subject to prior approval or
authority
of the Administration.
b. Clearances of the proposed representative or agent from NBI; c. A sworn or verified statement by the designating or appointing person or company assuming full responsibility for all acts of the agent or representative done in connection with the recruitment and placement of workers; Section 12.
Publication of Change of Directors/Other Officers and Personnel/
Revocation
or Amendment of Appointment of Representatives. - In addition to
the
requirement of registration with and submission to the Administration,
every change in the membership of the Board of Directors,
resignation/termination
of other officers and personnel, revocation or amendment of appointment
of representatives shall be published at least once in a newspaper of
general
circulation, in order to bind third parties. Proof of such
publication
shall be submitted to the Administration
Section 13. Transfer of Business Address and Studio. - Any transfer of business address shall be effected only with prior authority or approval of the Administration. The approval shall be issued only upon formal notice of the intention to transfer with the following attachments:
b. In the case of a corporation, a Board Resolution duly registered with the SEC authorizing the transfer of business address; c. In the case of a single proprietorship, a copy of the BDT’s acknowledgment of the notice to transfer; and d. Copy of the contract of lease or proof of building ownership. The new office
shall be subject to the normal ocular inspection procedures by duly
authorized
representatives of the Administration.
A notice to the public of the new address shall be published in a newspaper of general circulation. Section 14. Establishment of Executive Office. - The establishment of an executive office outside of the registered address shall be effected only with prior approval or authority of the Administration. The approval may be issued upon submission of an affidavit of undertaking to the effect that no recruitment activity whatsoever shall be conducted thereat and that the agency has a valid contract of lease or building ownership. Section 15. Establishment of Branch and Extension Offices. - Branch and extension offices may be established in areas approved by the Secretary, subject to implementing guidelines. Section 16. Conduct of Recruitment Outside of Registered Office, Branch or Extension Office. - No licensed agency shall conduct any provincial recruitment, job fairs or recruitment activities of any form outside of the address stated in the license, acknowledged Branch or Extension Office or without first securing prior authority from the Administration of the Center. Section 17. Renewal of License. - An agency shall submit an application for the renewal thereof to the Administration. Such application shall be supported by the following documents:
b. Surety bond duly renewed or revalidated; c. Escrow agreement in the amount of P200,000.00 with an accredited reputable banking corporation to primarily answer for valid and legal claims of recruited workers as a result of recruitment violations or money claims; d. Replenishment of the cash bond in case such or any part thereof is garnished; e. Proof of financial capacity such as but not limited to verified financial statements for the past two (2) years, verified corporate or individual tax returns with confirmation receipts, and compliance with capitalization requirements and infusion thereof as the case may be, as certified by the Securities and Exchange Commission; f. Summary of deployment reports during the validity of the license sought to be renewed; g. Summary of payroll reports in case of contractors and manning agencies during the validity of the license sought to be renewed; and h. Other requirements as may be imposed by the Administration. Section 18.
Non-expiration of License. - Where the license holder has
made timely and sufficient application for renewal, the existing
license
shall not expire until the application shall have been finally
determined
by the Administration.
Section 19. Action on Renewal of License. - Within thirty (30) calendar days from receipt of the application for renewal the Administration shall undertake evaluation and inspection and thereafter recommend to the Secretary the grant or denial of the application. Section 20. Failure to Renew. - Any agency which fails to obtain a renewal of its license within thirty (30) calendar days from expiration thereof, shall be immediately deemed delisted and disallowed from conducting recruitment and placement. Section 21. Denial of Renewal of Licenses. - Licenses of agencies which fail to conclude a recruitment or manning agreement and/or undertake minimum levels of worker deployment and foreign exchange generation or those which fail to meet the minimum operational standards and requirements set by the Administration, shall not be renewed. Section 22. When to Consider Cash Bond/Deposit in Escrow Garnished. - As soon as an Order of Garnishment is served upon the Administration/Bank, and the same is correspondingly earmarked, the cash bond/deposit in escrow of an agency shall no longer be considered sufficient. The Administration shall forthwith serve upon the agency a notice to replenish. Section 23. Replenishment of Cash or Surety Bonds/Deposit in Escrow. - Within fifteen (15) calendar days from date of receipt of notice from the Administration that the bonds/deposit in escrow, or any part thereof had been garnished, the agency shall replenish the same. Failure to replenish such bonds/deposit in escrow within the said period shall cause the suspension of the license. Section 24. Refund of Cash Bond/Release of Deposit in Escrow. - A licensed agency which voluntarily surrenders its license shall be entitled to the refund of its deposited cash bond and release of the deposit in escrow, only after posting a surety bond of similar amount valid for four (4) years from expiration of license. Section 25. Evaluation of Performance of Agencies. - The Administration shall undertake the annual evaluation and rating of the performance of licensed agencies to determine the merits of their continued participation in the overseas employment program taking into consideration compliance with laws and regulations and such other criteria as it may deem proper. Section 26.
Classification and Ranking. - The Administration may undertake
the
classification and ranking of agencies. In recognition of
exemplary
performance, it may undertake schemes for incentives and rewards.
Section 1. Registration of Philippine Shipping Companies. - Philippine shipping companies which own/manage/operate Philippine registered vessels plying international waters shall submit the following documents for special registration.
b. A certified copy of the Articles of Incorporation duly registered with the Securities and Exchange Commission, in the case of corporation or partnership or certificate of registration of firm or business name with the Bureau of Domestic Trade in the case of single proprietorship; c. Surety bond of P200,000.00 from reputable bonding company duly accredited by the Insurance Commission which validity should be co-terminus with the validity of registration; d. Copy of Certificate of Approval of the Bareboat Charter; e. Philippine Coast Guard Certificate of Registration. Section 2.
Validity Period of Special Registration. -
Special registration issued to Philippine shipping companies shall be valid for two (2) years form the date of issuance unless sooner cancelled, revoked or suspended by the Administration for violation of the Code or its implementing rules and other regulations of the Department. Such registration shall be valid only at the place stated therein and when used by the authorized person, partnership or corporation. Section 3. Requisites for Renewal. - The Philippine company shall submit an application for the renewal thereof to the Administration. Such application shall be supported by the following documents.
b. Copy of MARINA Certificate of Accreditation. Section 1. Inspection Before Licensing. - Before issuance or renewal of a license, the Administration shall conduct an inspection of the premises and pertinent documents of the applicant. Section 2. Inspection of Agencies. - All agencies shall be subject to periodic inspection of offices, studios or pre-departure orientation seminar venues by the Administration to determine compliance with existing rules and regulations. Inspection shall likewise be conducted by the Administration in case of transfer of office, studio, PDOS venue, or establishment of a branch or extension office, executive office, additional office or upon compliant or report of violation of existing rules and regulations. Section 3. Authority to Inspect. - Inspection shall be undertaken by the Administration, thru a duly designated Inspector. An authority to inspect shall be issued for presentation to the agency before inspection, stating in detail the purpose and subject of inspection. Section 4. Subject of Inspection. - Depending on the purpose of inspection, the Administrator or his duly authorized representative may inspect the premises and require the presentation of necessary documents, records and books of accounts of the agency and examine the same. Section 5. Inspection Procedures. -
b. Inspection shall be conducted in the presence of the manager of the office or any responsible office personnel who shall be furnished with a copy of the inspection report immediately after inspection; and c. Inspection reports shall be submitted to the Administration within twenty-four (24) hours after the inspection. Section 6.
Violations Found in the Course of Inspection. - Violations
found
in the course of inspection such as non-compliance with the
Administration’s
rules, issuances, directives, etc. may be grounds for the imposition of
appropriate sanction or for the denial of application for issuance and
renewal of license. A copy of the results of inspection shall be
endorsed to the appropriate unit for the conduct of necessary
proceedings.
Section 1. Fees Chargeable Against Principals. - Agencies shall charge from their principals a service or manning fee to cover services rendered in the recruitment, documentation and placement of workers. Section 2. Fees/Costs Chargeable from Workers. -
The above charge shall be collected from a hired worker only after he has signed the employment contract and shall be covered by receipts clearly showing the amount paid. b. Manning agencies shall not charge any fee from seafarer-applicants for its recruitment and placement services. Section 3. Prohibition
on Charging of Other Fees. - No other fees or charges
including
processing fees shall be imposed against any worker, except when
authorized
by law.
Section 4. Seafarer’s Welfare Fund Contribution. - Every seafarer processed for deployment abroad shall contribute to the seafarer’s Welfare Fund. Section 5.
Charges Deductible from Fees by Withdrawing Workers. - In
case of withdrawal of the worker within one hundred twenty (!20)
calendar
days from the signing of the employment contract, the agency shall
refund
the amount paid by him after deducting such actual expenses incurred in
the documentation of the worker as may be supported by receipts.
Section 1. Advertisements for Publication or Broadcasts of Job Vacancies of Accredited Foreign Principal or Project on Print, Radio or Television. - Actual job vacancies for accredited foreign principal/project with job orders duly approved by the Administration shall be allowed for advertisement upon accreditation and/or approval of job order. The advertisement shall indicate the following basic information:
b. Name and/or accreditation number of the project and/or principal and work site; and c. Skill categories and qualification standards. Section 2.
Advertisement for Manpower Pooling by Agencies. - Agencies
desiring
to generate qualified applicants for additional manpower requirements
of
an accredited principal or project not covered by duly approved job
order
by the Administration may advertise only upon approval by the
Administration.
Agencies desiring
to generate qualified applicants for a prospective principal/project
may
advertise only for highly skilled landbased categories and marine
officers
and upon prior approval of the Administration.
b. Work site of prospective principal/project; c. Skill categories and qualification standards. Section 3.
Press Releases on Recruitment. - For purposes of this
Rule,
press and media releases, whether on print, radio or television
negotiations
with foreign principals involving overseas job openings, shall be
considered
as advertisement, and therefore, shall be subject to monitoring and
regulation.
Subsequent publication of a previously approved advertisement or a portion thereof, in another form of media release shall no longer require another POEA's approval provided that said publication is undertaken within a period of one month from the date of POEA approval. Section 4.
Sanctions. - False and deceptive advertisement published
and
aired by agencies including, but not limited to those published not in
accordance with the prescribed guidelines shall be considered as
violation
and shall, therefore, be a valid ground for the cancellation of
accreditation
of principal/project and/or for the suspension and/or cancellation of
license.
Section 1. Mandatory Personal Accident and Life Insurance Requirement. - All overseas landbased workers shall be provided both life and personal accident insurance. The amount of life insurance coverage shall be P50,000.00 maximum face value; provided, however, that if death is due to accident, murder or assault, an equal amount of P50,000.00 insurance coverage shall be due in addition to the amount of life insurance. This mandatory life and personal accident insurance shall be provided by the employer without any cost to the worker. The personal accident insurance shall cover accidental death, dismemberment and disability; provided, however, that should the subsisting insurance package provide for a superior coverage, the same shall be deemed compliance with this requirement. Section 2. Identification of War Risk Areas. - In order to protect landbased workers and seafarers form the hazards of war or war-like operations, the Administration shall identify and declare specific land areas, territorial waters or portions of the high seas as war risk areas. Section 3. Mandatory War Risk Insurance for Landbased Workers. - All landbased workers bound for areas declared by the Administration as war risk areas shall, in addition to the mandatory personal accident and life insurance, be provided with war risk insurance of not less than P100,000.00. This war risk insurance shall be provided by the employer at no cost to the worker. Section 4. Duration of Insurance Coverage. - The minimum coverage shall take effect upon payment of the premium and shall be extended worldwide, on and off the job, for the duration of the worker’s contract plus sixty (60) calendar days after termination of the contract of employment; provided that in no case shall the duration of the insurance coverage be less than one year. Section 5. War Risk Premium Pay for Seafarers. - Seafarers who sail on a vessel into areas declared by the Administration as war risk trading areas shall be entitled to premium pay the schedule of which shall be determined by the Administration. Section 6. Benefits
and Compensation Awarded to Beneficiary. - Proceeds or
benefits
from the mandatory life, personal accident or war risk insurance shall
be awarded only to the designated beneficiaries as defined in these
Rules.
Section 1. Labor Assistance Center (LAC). - A Labor Assistance shall be established at international airports and other exit points in the country which may be used by contract workers in proceeding to their overseas jobsite. It shall assist and facilitate the deployment and reception of overseas contract workers, monitor such deployment and provide appropriate advise to workers and foreign principals and employers on employment, travel and recruitment procedures. Section 2. POEA clearance for Special Cases. - The POEA shall issue special clearances to non-contract workers possessing contract worker's passport and/or employment visa or work permit for the host country, subject to the guidelines formulated by the Administration for the purpose. Section 3.
Coordination with Government Functionaries. - The LAC shall
maintain
close coordination with the Bureau of Immigration and Deportation,
Department
of Foreign Affairs, Philippine Tourism Authority, NAIA Airport
Management
and other appropriate government bodies in the discharge of its duties.
Section 1. Acts Constituting Illegal Recruitment. - All recruitment activities as defined under Section 2. Rule I, Book VI of these Rules and all prohibited practices under Article 34 of the Code when undertaken by a non-licensee, a suspended or cancelled agency constitute illegal recruitment activities. Recruitment
and placement activities of agents or representatives appointed
by
a licensee,
Section 2. Anti-Illegal Recruitment Programs. - The Administration shall adopt policies and procedures, prepare and implement programs toward the eradication of illegal recruitment activities such as, but not limited to the following:
b. Prosecution of illegal recruiters; c. Special operations such as surveillance, of companies, establishments and entities found to be engaged in the recruitment of workers for overseas employment without having been licensed to do so; and d. Information and education campaign. Whenever necessary,
the Administration shall coordinate with other appropriate entities in
the implementation of said programs.
Section 3. Legal Assistance. - The Administration shall provide free legal service to victims of illegal recruitment and related cases as well as recruitment violations which are administrative or criminal in nature in the form of legal advice, assistance in the preparation of complaints and supporting documents, institution of criminal actions and whenever necessary, provide counselling assistance during preliminary investigation and hearings. Section 4. Filing of Complaints for Illegal Recruitment. - Victims of illegal recruitment and related cases as well as recruitment violations which are administrative or criminal in nature may file with the Administration a report or complaint in writing and under oath. The complaint shall state the following, among others:
b.
The
name/s and address/es of the alleged offender/s. Where the
offender is
a
corporation partnership or association, the
officer/s
responsible for the act/s as charged shall as far as practicable
be individually and specifically named; d. The date, place and approximate time when the alleged act/s and/or omissions was/were committed; e. Amount exacted, if any, and place of payment; and f. Relief sought and such other allegations by way of particulars. All
pertinent documents in support of the complaint must be attached
thereto,
whenever possible. In the regions outside the National Capital Region,
complaints and reports involving illegal recruitment may be filed with
the appropriate regional office of the Department or with
the
Center or Regional Extension Unit concerned for the corresponding
legal assistance and enforcement measures. Section 5. Action on the Complaint/Report. - Upon receipt of the complaint/report, it shall be immediately docketed and numbered and thereafter referred for assignment and investigation. Where the complaint/report alleges that recruitment activities are still on-going, the necessary surveillance shall be conducted and on the basis of the findings, the issuance of closure order may be recommended to the Administrator through the Director-LRO if recruitment activities are confirmed. If on the basis of the investigation conducted, sufficient basis for institution of a criminal action against the offender/s is found, the case shall be immediately forwarded to the appropriate unit for such action. Section 6. Surveillance. - The Administration and/or designated officials in the DOLE regional offices, upon receipt of an information, complaint and/or report, or on their own initiative may conduct surveillance on the alleged recruitment activities. No surveillance may be conducted unless authorized by the Administrator or the Deputy Administrator, or the Director-LRO or the DOLE Regional Director concerned or their duly authorized representatives. Within two (2) days from the termination of the surveillance, the corresponding report duly supported by an affidavit of surveillance, shall be submitted to the Director-LRO or the Regional Director concerned as the case may be. Section 7.
Issuance of Closure Order. - The Secretary or the
Administrator
or the DOLE
If from the preliminary examination conducted or based on the findings and recommendations and affidavit or surveillance of the Administration or designated regional officer, the Secretary or the Administrator or the Regional Director concerned is satisfied that such danger or exploitation exists, he may issue a written order for the closure of the establishment being used in connection with illegal recruitment. In case of a
business establishment whose license or permit to operate a
business
was issued by the local government, the Secretary, the
Administrator
or the Regional Director concerned shall likewise recommend to
the
granting authority the immediate cancellation/revocation of the license
or permit to operate its business.
Where a complaint is filed with the Administration And the same is proper for preliminary Investigation, it shall cause the filing of the Corresponding complaint with the appropriate Officer authorized to conduct the requisite Preliminary investigation. The complaint to be Filed shall be supported with a certification from The Administration, a closure order, if any, and report On the implementation thereof and other relevant Documents. Whenever necessary and practicable, the Prosecution Division may provide the complainant/ victim with counsel to assist in the prosecution Of the offender/s. The Administration shall Monitor all cases it initiated. Section
11. Motion to Lift A Closure Order. - A
motion
to lift a closure order which has already Been implemented may be
entertained only when Filed with the Licensing and Regulation Office
(LRO)
within ten (10) calendar days from the date of implementation
thereof.
The motion shall clearly state the grounds upon which it is
based, attaching
b. The building administrator or his duly authorized representative; c.
The
person or entity against whom the closure order was issued and
implemented
or his/its duly authorized representative; and Section 13.
Grounds for Lifting/Re-Opening. - Lifting of the
closure
order (CO) and/or re-opening of the office closed or padlocked may be
granted
on any of the following grounds:
b. That the contract of lease between the owner of the building or the building administrator, as the case may be, covering the office/premises that were closed/padlocked has already been cancelled or terminated. The request or motion to re-open shall be duly supported by an affidavit of undertaking either of the owner A601 of the building or the building administrator that the same will not be leased/rented to any other person/entity for recruitment purposes without the necessary license from the Administration; c. That the office which was closed/padlocked is likewise the office of a person/entity not otherwise connected with or participating directly or indirectly in the illegal recruitment activities which was the basis of the CO sought to be lifted; d. Any other ground that the Administration may consider as valid and meritorious. Lifting of
a closure order shall not prejudice the filing of a criminal complaint
with the appropriate office against the person alleged to have
conducted
illegal recruitment activities at the office/premises closed or
padlocked.
Section 14. Appeal. - The order of the Administrator denying the motion to lift may be appealed to the Office of the Secretary within ten (10) calendar days from the service of receipt thereof. Section 15. Re-Closing/Re-Padlocking of Office Earlier Re-Opened. - Where an office was allowed to be re-opened upon any grounds hereinabove provided and the same was subsequently confirmed to as being used for illegal recruitment activities again, said office shall be closed/padlocked. For this purpose, a new CO shall be issued. In such cases, no motion to lift shall be entertained. Section 1. Application for accreditation of Principals. - Only duly licensed agencies may file application for accreditation of their principals or projects overseas Section 2. Requirement for Accreditation. - An agency applying for the accreditation of its principals or projects shall submit the following: a. For a landbased agency for its principals:
2. Special power of attorney/service agreement; 3. Manpower request from foreign principal indicating skills, wages and the number of workers needed; and 4. Other documents which the Administration may find necessary. Section 3.
Verification or Authentication of Documents. - Whenever
required
and determined by the
Secretary,
verification or authentication of documents for
Accreditation
of principals or projects shall be Undertaken by the following:
b. Authentication of documents at the site of employment may be undertaken by the appropriate official of any of the designated Ministries/Office of the Host countries. Requirements for
accreditation shall not be Authenticated if basic documents are
signed
by the authorized officials of both the hiring company and its local
agent
in the presence of any member of the POEA Directorate or
duly
designated officers of the Administration.
Section 4. Parties to the Agreement. - Accreditation may be granted only when the foreign signatory to the recruitment agreement with the applicant agency is the direct employer of the workers to be recruited. Foreign placement agencies may be accredited as principals if they are authorized to operate as such in their respective countries. Section 5.
Accreditation of Principals. - A landbased principal or
project
shall be accredited to only one agency. The Administration
may grant accreditation as may deemed
necessary.
In the case of manning sector, a shipping principal may be
accredited
to not more than three (3) agencies
The transferee agency in these instances shall comply with the requirements for accreditation and shall assume full and complete responsibility to all contractual obligations of the principals to its workers originally recruited and processed by the former agency. Prior to the
transfer of accreditation, the Administration shall notify the
previous
agency and principal of such application.
Section 7. Actions on applications for accreditation of projects whose contracting partners or principals have outstanding obligations. - Applications for the transfer of accreditation of principals or projects shall be acted by the Administration upon submission of all requirements by the new transferee agency. Obligations
or money claims arising out of business relations between
contracting
partners of between agencies and principals may be
conciliated
by the Administration. However, the pendency of the
conciliation
should not prevent the Administration from acting on the request for
accreditation
if public interest so requires.
Full accreditation
shall be valid for a maximum period of two (2) years from
date
of issuance, subject to renewal. Provisional accreditation
may
be granted for a period of ninety (90) days for a principal or a
project
that meets the accreditation requirements substantially.
Section 9. Revocation of Accreditation. - The accreditation of a principal or project may be revoked by the Administration in any of the following cases:
b. Upon request of the agency; c. False documentation or misinterpretation in connection with the application for accreditation; or d. Violation or applicable laws, rules and regulation on overseas employment. Section 10.
Blacklisting of Persons, Principals and Contracting Partners.
- Employers, principals and contracting partners
including
natural persons found defaulting on their contractual obligations to
workers,
agencies and/or violating rules and regulations on overseas
employment
or committing grave misconduct and offenses involving moral
turpitude
shall be prohibited from participating in the overseas employment
program.
For this purpose, the Administration shall advise the employer, principal or contracting party concerned including its Embassy/Consulate in the Philippines and other Philippine government entities participating in this program. Section 1. Recruitment Order/Crew Order. - Agencies which have selected workers for their accredited principals shall, as a pre-requisite for contract processing with the Administration, submit for approval a recruitment order (RO) or crew order (CO), as the case may be, using the prescribed form which shall indicate the names, positions and salaries of selected contract workers, among others. Section 2. Documentary Processing. - Documentary processing shall commence upon presentation of the approved RO or CO together with the following documents:
b. For seafarers, valid seamen service record book (SSRB) and seafarer's registration card (SRC); and c. Insurance certificate in case of the landbased sector. The agency shall
provide each worker a copy of the approved EC duly signed by the
worker and employer or where appropriate, by the agency.
The Administration may impose other processing requirements as may be necessary. Section 3.
Payment of Processing Fees. - Payment of processing fees
shall
be made immediately after approval of the RO or the EC. All
payments shall be covered by official receipts.
Section 4. Worker's Deployment. - An agency shall deploy its recruits within the deployment period as indicated below: a. One hundred twenty (120) calendar days from the date of signing of the employment contract for all landbased workers;
b. Thirty (30) calendar days from the date of processing by
the Administration of the employment contracts of seafarers.
b. Valid re-entry visa, work permit or any equivalent document; For agency-endorsed
balik-manggagawa, the following documents shall be required:
a. Previously POEA processed employment and travel documents of the contract workers; b. Valid passport c. Valid re-entry visa, work permit or any equivalent document. Section 7.
Agency-endorsed Returning Workers. - All recruitment agencies
handling
returning workers to their accredited principals shall
assume
responsibility over said workers for the duration of the employment
contract
in force. While the agencies may charge service fees to their
employers
for this purpose, no redeployment fees shall be collected from
the
returning workers.
Section 1. Hiring through the Administration. - The Administration shall recruit and place workers primarily on government-to-government arrangements, and shall therefore service the hirings of foreign government instrumentalities. It may also recruit and place workers for foreign employers in such sectors as policy may dictate, in pursuance thereof, the Administration shall, among others:
b. Undertake, in cooperation with the Regional Offices of the Department, organized recruitment activities in the provinces in the aid of the employment dispersal policy of the government. Section 2. Documentary
Requirements from Employer. - An employer hiring through the
Administration
shall submit the following documents:
b. Recruitment order which shall state the number and categories of workers needed, compensation benefits, qualification, guidelines, testing procedures, etc.; c. Model employment contract; and d. Other documents which the Administration may find necessary. Section 3. Formalization
of a Recruitment Agreement. - Employer hiring through the
Administration
shall be required to formalize a Recruitment Agreement (RA). The RA
shall,
among others, contain the following provisions:
b. Selection and documentation procedures; c. Fee schedules and terms of payment; d. Manner and facilities for remittance of workers' salary; e. Grievance machinery for workers; and f. Validity and revocation of the agreement. The standards and
requirements set by the Administration for the recruitment and
placement
of workers shall apply to hirings through the Administration.
Section 4. Recruitment and Placement of Workers. -
b. Medical Examination. Selected workers shall undergo and pass a standard pre-employment medical examination conducted by a duly accredited medical retainer of the Administration; c. Travel Arrangements. The employer shall assume the full cost of worker's transportation to and from the place of work; d. Orientation. Before departure for the worksite, hired workers shall undergo the required Pre-Departure Orientation Seminar (PDOS). Section 5. Documentation
of Workers. -
(2) Such other documents as may be necessary for the travel. b. Passport Documentation. The Administration may secure directly the selected worker's passport from the Department of Foreign Affairs. All transmittals and endorsements for passport issuance shall be undertaken directly by the Administration. c. Visa Arrangements. The Administration may assist employers and selected workers secure their visas from the appropriate Embassy. Section 1. Name Hires. - Individuals workers who are able to secure contracts for overseas employment on their own without the assistance or participation of any agency shall be processed by the Administration. Section 2. Ban on Direct Hires. - No employer may hire a Filipino worker for overseas employment except through the Administration or agencies licensed by the Secretary. Direct hiring by workers of the diplomatic corps, international organizations, and such other employers as may be allowed by the Secretary is exempted from this provision. Section 1. Market Development. - The promotion and development of employment opportunities abroad shall be undertaken by the Administration in cooperation with other government agencies and the private sector, through organized market research and promotion activities and services. Section 2. Market Research and Planning. - The Administration shall undertake market research activities in aid of market development which shall include among others:
b. Formulation and implementation of appropriate marketing strategies. Section 3.
Market Promotions. - The Administration shall undertake, among
others,
a comprehensive manpower marketing strategy through:
b. Development and promotion of programs or arrangements that would encourage the hiring of Filipinos in organized or corporate groups as well as government-to-government arrangements; c. Pursuance of bilateral labor agreements with existing/prospective host countries of Filipino manpower; d.
Promotion
and advertising in appropriate media and development of support
communication
materials; f. Establishment and maintenance of effective linkages with other government agencies including Philippine Missions abroad or corps of labor attaches, foreign governments directly or through their Embassies, foreign employers, the local private recruitment sector, and other organizations. Section 1. Employment Standards. - The Administration shall determine, formulate and review employment standards in accordance with the market development and welfare objectives of the overseas employment program and the prevailing market conditions. Section 2. Minimum Provisions for Contract. - The following shall be considered the minimum requirements for contracts of employment:
b. Free transportation from point of hire to site of employment and return; c. Free emergency medical and dental treatment and facilities; d. Just causes for the termination of the contract or of the services of the workers; e.
Workmen’s
compensation benefits and war hazard protection; g. Assistance in the remittance of worker’s salaries, allowances or allotments to his beneficiaries; and h. Free and adequate lodging facilities or compensatory food allowance at prevailing cost of living standards at the jobsite. Section 3.
Standard Employment Contract. - The Administration shall
undertake
development and/or periodic review of region, country and skills
specific
employment contracts for landbased workers and conduct regular review
of
standard employment contracts (SEC) for seafarers. These
contracts
shall provide for minimum employment standards herein enumerated under
Section 2 of this Rule and shall recognize the prevailing labor and
social
legislations at the site of employment and international
conventions.
The SEC shall set the minimum terms and conditions of
employment.
All employers and principals shall adopt the SEC in connection with the
hiring of workers without prejudice to their adoption of other terms
and
conditions of employment over and above the minimum standards of the
Administration.
Section 1. Jurisdiction. - The Administration shall exercise original and exclusive jurisdiction to hear and decide all pre-employment cases which are administrative in character, involving or arising out of violation of recruitment laws, rules and regulations including money claims arising therefrom or violation of the conditions for issuance of license to recruit workers. Section 2. Grounds for suspension/cancellation of license. -
b. Engaging in act/s of misrepresentation, in relation to recruitment and placement of workers, such as: publication or advertisement of false or deceptive notices or information or submission for processing of documents which are fraudulent or containing false information; c. Inducing or attempting to induce an already employed worker to transfer from or leave his employment for another unless the transfer is designed to liberate a worker from oppressive terms and conditions or employment; d. Influencing or attempting to influence any person or entity not to employ any worker who has not applied for employment through his agency; e. Obstructing or attempting to obstruct inspection by the Secretary, the Administrator or their duly authorized representatives; f. Substituting or altering employment contracts and other documents approved and verified by the Administration from the time of actual signing thereof by the parties up to and including the period of expiration of the same without Administration’s approval; g. Failure to file reports as may be required by the Administration; h. For the
owner,
partner, or officer/s of any licensed agency to become an officer
or member of the Board of any corporation or partnership engaged
directly
or indirectly in the management of a travel agency; j.
Engaging
in recruitment activities in places other than that specified in the
license
without previous authorization from the Administration;
l. Falsifying or altering travel documents; m. Deploying workers whose employment and travel documents were not processed by the Administration; n. Deploying workers or seafarers to vessels or principals not accredited by the Administration; o. Publishing or causing the publication of overseas job vacancies in violation of the prescribed rules; p. Failure to deploy workers within the prescribed period without valid reason; q. Disregard of lawful orders, notices and other processes issued by the Administration; r. Coercing workers to accept prejudicial arrangements in exchange for certain benefits that rightfully belong to the workers; s. Withholding of workers’ salaries or remittances without justifiable reasons ; t. Violation of other pertinent provisions of the Code and other relevant laws, rules and regulations, guidelines and other issuances on recruitment and placement of workers for overseas employment and the protection of their welfare; and u. Committing any other acts similar or analogous to the foregoing. Section 3.
Grounds for Revocation of License. -
b. Engaging in act/s of misrepresentation for the purpose of securing a license or renewal thereof, such as giving false testimonies or falsified documents; c. Engaging in the recruitment or placement of workers in jobs harmful to public health or morality or to the dignity of the Republic of the Philippines; d. Incurring an accumulated three (3) counts of suspension by an agency based on final and executory orders within the validity period of its license. Section 4.
Venue. - Any complaint/report involving violation of
recruitment
laws, rules and regulations, violation of terms and conditions for the
grant and use of a license to recruit workers for overseas employment
and
violation of pertinent provisions of the Code,
its implementing rules and regulations and administrative issuances,
shall
be filed with the Adjudication Office, this Administration or in
the Regional Office except in the case of NCR, the same shall be filed
with POEA where the applicant-worker applied or was recruited at the
option
of the complainant.
In cases falling within the jurisdiction of NCR, the same shall be filed with the Administration. In the case of reports received by the Administration, the same shall be investigated by the Adjudication Office, this Administration or at the appropriate Regional Office. All actions filed with the Administration shall be heard before the Adjudication Office. However, cases filed with the Administration may be transferred upon request of either party to the Regional Office before issued are joined and upon approval by the Administration. Complaints/Reports
filed at the Regional Office shall be heard by the duly designated POEA
Hearing Office or designated representative.
Section 1. Who May File. - Any person may file a complaint in writing and under oath for the suspension or cancellation of the license of any agency with the Administration. The Administration on its own initiative or upon filing of a complaint or report for the investigation by any aggrieved person, shall conduct the necessary proceedings for the suspension, cancellation or revocation of the license of any agency. Section 2. Caption and Title. - The complaint shall be filed in accordance with the following captions:
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