20 C.F.R. PART 663—ADULT AND DISLOCATED WORKER ACTIVITIES UNDER TITLE I OF THE WORKFORCE INVESTMENT ACT
Title 20 - Employees' Benefits
Authority: Section 506(c), Pub. L. 105–220; 20 U.S.C. 9276(c).
Source: 65 FR 49402, Aug. 11, 2000, unless otherwise noted.
(a) The One-Stop system is the basic delivery system for adult and dislocated worker services. Through this system, adults and dislocated workers can access a continuum of services. The services are organized into three levels: core, intensive, and training. (b) The chief elected official or his/her designee(s), as the local grant recipient(s) for the adult and dislocated worker programs, is a required One-Stop partner and is subject to the provisions relating to such partners described in 20 CFR part 662. Consistent with those provisions: (1) Core services for adults and dislocated workers must be made available in at least one comprehensive One-Stop center in each local workforce investment area. Services may also be available elsewhere, either at affiliated sites or at specialized centers. For example, specialized centers may be established to serve workers being dislocated from a particular employer or industry, or to serve residents of public housing. (2) The One-Stop centers also make intensive services available to adults and dislocated workers, as needed, either by the One-Stop operator directly or through contracts with service providers that are approved by the Local Board. (3) Through the One-Stop system, adults and dislocated workers needing training are provided Individual Training Accounts (ITA's) and access to lists of eligible providers and programs of training. These lists contain quality consumer information, including cost and performance information for each of the providers' programs, so that participants can make informed choices on where to use their ITA's. (ITA's are more fully discussed in subpart D of this part.) (a) Registration is the process for collecting information to support a determination of eligibility. This information may be collected through methods that include electronic data transfer, personal interview, or an individual's application. (b) Adults and dislocated workers who receive services funded under title I other than self-service or informational activities must be registered and determined eligible. (c) EO data must be collected on every individual who is interested in being considered for WIA title I financially assisted aid, benefits, services, or training by a recipient, and who has signified that interest by submitting personal information in response to a request from the recipient. To be eligible to receive core services as an adult in the adult and dislocated worker programs, an individual must be 18 years of age or older. To be eligible for the dislocated worker programs, an eligible adult must meet the criteria of §663.115. Eligibility criteria for intensive and training services are found at §§663.220 and 663.310. (a) To be eligible to receive core services as a dislocated worker in the adult and dislocated worker programs, an individual must meet the definition of “dislocated worker” at WIA section 101(9). Eligibility criteria for intensive and training services are found at §§663.220 and 663.310. (b) Governors and Local Boards may establish policies and procedures for One-Stop operators to use in determining an individual's eligibility as a dislocated worker, consistent with the definition at WIA section 101(9). These policies and procedures may address such conditions as: (1) What constitutes a “general announcement” of plant closing under WIA section 101(9)(B)(ii) or (iii); and (2) What constitutes “unemployed as a result of general economic conditions in the community in which the individual resides or because of natural disasters” for determining the eligibility of self-employed individuals, including family members and farm or ranch hands, under WIA section 101(9)(C). (a) Yes, there are two significant differences from the eligibility requirements under the Job Training Partnership Act. (b) Under the dislocated worker program in JTPA, displaced homemakers are defined as “additional dislocated workers” and are only eligible to receive services if the Governor determines that providing such services would not adversely affect the delivery of services to the other eligible dislocated workers. Under WIA section 101(9), displaced homemakers who meet the definition at WIA section 101(10) are eligible dislocated workers without any additional determination. (c) The definition of displaced homemaker under JTPA included individuals who had been dependent upon public assistance under Aid for Families with Dependent Children (AFDC) as well as those who had been dependent on the income of another family member. The definition in WIA section 101(10) includes only those individuals who were dependent on a family member's income. Those individuals who have been dependent on public assistance may be served in the adult program. (a) WIA title I formula funds allocated to local areas for adults and dislocated workers must be used to provide core, intensive and training services through the One-Stop delivery system. Local Boards determine the most appropriate mix of these services, but all three types must be available for both adults and dislocated workers. There are different eligibility criteria for each of these types of services, which are described at §§663.110, 663.115, 663.220 and 663.310. (b) WIA title I funds may also be used to provide the other services described in WIA section 134(e): (1) Discretionary One-Stop delivery activities, including: (i) Customized screening and referral of qualified participants in training services to employment; and (ii) Customized employment-related services to employers on a fee-for-service basis that are in addition to labor exchange services available to employers under the Wagner-Peyser Act. (2) Supportive services, including needs-related payments, as described in subpart H of this part. (a) At a minimum, all of the core services described in WIA section 134(d)(2) and 20 CFR 662.240 must be provided in each local area through the One-Stop delivery system. (b) Followup services must be made available, as appropriate, for a minimum of 12 months following the first day of employment, to registered participants who are placed in unsubsidized employment. Core services must be provided through the One-Stop delivery system. Core services may be provided directly by the One-Stop operator or through contracts with service providers that are approved by the Local Board. The Local Board may only be a provider of core services when approved by the chief elected official and the Governor in accordance with the requirements of WIA section 117(f)(2) and 20 CFR 661.310. (a) Yes, at a minimum, an individual must receive at least one core service, such as an initial assessment or job search and placement assistance, before receiving intensive services. The initial assessment provides preliminary information about the individual's skill levels, aptitudes, interests, and supportive services needs. The job search and placement assistance helps the individual determine whether he or she is unable to obtain employment, and thus requires more intensive services to obtain employment. The decision on which core services to provide, and the timing of their delivery, may be made on a case-by-case basis at the local level depending upon the needs of the participant. (b) A determination of the need for intensive services under §663.220, as established by the initial assessment or the individual's inability to obtain employment through the core services provided, must be contained in the participant's case file. There is no Federally-required minimum time period for participation in core services before receiving intensive services. (WIA sec. 134(d)(3).) (a) Intensive services are listed in WIA section 134(d)(3)(C). The list in the Act is not all-inclusive and other intensive services, such as out-of-area job search assistance, literacy activities related to basic workforce readiness, relocation assistance, internships, and work experience may be provided, based on an assessment or individual employment plan. (b) For the purposes of paragraph (a) of this section, work experience is a planned, structured learning experience that takes place in a workplace for a limited period of time. Work experience may be paid or unpaid, as appropriate. A work experience workplace may be in the private for profit sector, the non-profit sector, or the public sector. Labor standards apply in any work experience where an employee/employer relationship, as defined by the Fair Labor Standards Act, exists. (a) Intensive services must be provided through the One-Stop delivery system, including specialized One-Stop centers. Intensive services may be provided directly by the One-Stop operator or through contracts with service providers, which may include contracts with public, private for-profit, and private non-profit service providers (including specialized service providers), that are approved by the Local Board. (WIA secs. 117(d)(2)(D) and 134(d)(3)(B).) (b) The Local Board may only be a provider of intensive services when approved by the chief elected official and the Governor in accordance with WIA section 117(f)(2) and 20 CFR 661.310. There are two categories of adults and dislocated workers who may receive intensive services: (a) Adults and dislocated workers who are unemployed, have received at least one core service and are unable to obtain employment through core services, and are determined by a One-Stop operator to be in need of more intensive services to obtain employment; and (b) Adults and dislocated workers who are employed, have received at least one core service, and are determined by a One-Stop operator to be in need of intensive services to obtain or retain employment that leads to self-sufficiency, as described in §663.230. State Boards or Local Boards must set the criteria for determining whether employment leads to self-sufficiency. At a minimum, such criteria must provide that self-sufficiency means employment that pays at least the lower living standard income level, as defined in WIA section 101(24). Self-sufficiency for a dislocated worker may be defined in relation to a percentage of the layoff wage. The special needs of individuals with disabilities or other barriers to employment should be taken into account when setting criteria to determine self-sufficiency. (a) Yes, at a minimum, an individual must receive at least one intensive service, such as development of an individual employment plan with a case manager or individual counseling and career planning, before the individual may receive training services. (b) The case file must contain a determination of need for training services under §663.310, as identified in the individual employment plan, comprehensive assessment, or through any other intensive service received. The individual employment plan is an ongoing strategy jointly developed by the participant and the case manager that identifies the participant's employment goals, the appropriate achievement objectives, and the appropriate combination of services for the participant to achieve the employment goals. There is no Federally-required minimum time period for participation in intensive services before receiving training services. The period of time an individual spends in intensive services should be sufficient to prepare the individual for training or employment. (WIA sec. 134(d)(4)(A)(i).) Training services are listed in WIA section 134(d)(4)(D). The list in the Act is not all-inclusive and additional training services may be provided. Training services may be made available to employed and unemployed adults and dislocated workers who: (a) Have met the eligibility requirements for intensive services, have received at least one intensive service under §663.240, and have been determined to be unable to obtain or retain employment through such services; (b) After an interview, evaluation, or assessment, and case management, have been determined by a One-Stop operator or One-Stop partner, to be in need of training services and to have the skills and qualifications to successfully complete the selected training program; (c) Select a program of training services that is directly linked to the employment opportunities either in the local area or in another area to which the individual is willing to relocate; (d) Are unable to obtain grant assistance from other sources to pay the costs of such training, including such sources as Welfare-to-Work, State-funded training funds, Trade Adjustment Assistance and Federal Pell Grants established under title IV of the Higher Education Act of 1965, or require WIA assistance in addition to other sources of grant assistance, including Federal Pell Grants (provisions relating to fund coordination are found at §663.320 and WIA section 134(d)(4)(B)); and (e) For individuals whose services are provided through the adult funding stream, are determined eligible in accordance with the State and local priority system, if any, in effect for adults under WIA section 134(d)(4)(E) and §663.600. (WIA sec. 134(d)(4)(A).) (a) WIA funding for training is limited to participants who: (1) Are unable to obtain grant assistance from other sources to pay the costs of their training; or (2) Require assistance beyond that available under grant assistance from other sources to pay the costs of such training. Program operators and training providers must coordinate funds available to pay for training as described in paragraphs (b) and (c) of this section. (b) Program operators must coordinate training funds available and make funding arrangements with One-Stop partners and other entities to apply the provisions of paragraph (a) of this section. Training providers must consider the availability of other sources of grants to pay for training costs such as Welfare-to-Work, State-funded training funds, and Federal Pell Grants, so that WIA funds supplement other sources of training grants. (c) A WIA participant may enroll in WIA-funded training while his/her application for a Pell Grant is pending as long as the One-Stop operator has made arrangements with the training provider and the WIA participant regarding allocation of the Pell Grant, if it is subsequently awarded. In that case, the training provider must reimburse the One-Stop operator the WIA funds used to underwrite the training for the amount the Pell Grant covers. Reimbursement is not required from the portion of Pell Grant assistance disbursed to the WIA participant for education-related expenses. (WIA sec. 134(d)(4)(B).) Except under the three conditions described in WIA section 134(d)(4)(G)(ii) and §663.430(a), the Individual Training Account (ITA) is established for eligible individuals to finance training services. Local Boards may only provide training services under §663.430 if they receive a waiver from the Governor and meet the requirements of 20 CFR 661.310 and WIA section 117(f)(1). (WIA sec. 134(d)(4)(G).) The ITA is established on behalf of a participant. WIA title I adult and dislocated workers purchase training services from eligible providers they select in consultation with the case manager. Payments from ITA's may be made in a variety of ways, including the electronic transfer of funds through financial institutions, vouchers, or other appropriate methods. Payments may also be made incrementally; through payment of a portion of the costs at different points in the training course. (WIA sec. 134(d)(4)(G).) (a) Yes, the State or Local Board may impose limits on ITA's, such as limitations on the dollar amount and/or duration. (b) Limits to ITA's may be established in different ways: (1) There may be a limit for an individual participant that is based on the needs identified in the individual employment plan; or (2) There may be a policy decision by the State Board or Local Board to establish a range of amounts and/or a maximum amount applicable to all ITA's. (c) Limitations established by State or Local Board policies must be described in the State or Local Plan, respectively, but should not be implemented in a manner that undermines the Act's requirement that training services are provided in a manner that maximizes customer choice in the selection of an eligible training provider. ITA limitations may provide for exceptions to the limitations in individual cases. (d) An individual may select training that costs more than the maximum amount available for ITAs under a State or local policy when other sources of funds are available to supplement the ITA. These other sources may include: Pell Grants; scholarships; severance pay; and other sources. (a) Contracts for services may be used instead of ITA's only when one of the following three exceptions applies: (1) When the services provided are on-the-job training (OJT) or customized training; (2) When the Local Board determines that there are an insufficient number of eligible providers in the local area to accomplish the purpose of a system of ITA's. The Local Plan must describe the process to be used in selecting the providers under a contract for services. This process must include a public comment period for interested providers of at least 30 days; (3) When the Local Board determines that there is a training services program of demonstrated effectiveness offered in the area by a community-based organization (CBO) or another private organization to serve special participant populations that face multiple barriers to employment, as described in paragraph (b) in this section. The Local Board must develop criteria to be used in determining demonstrated effectiveness, particularly as it applies to the special participant population to be served. The criteria may include: (i) Financial stability of the organization; (ii) Demonstrated performance in the delivery of services to hard to serve participant populations through such means as program completion rate; attainment of the skills, certificates or degrees the program is designed to provide; placement after training in unsubsidized employment; and retention in employment; and (iii) How the specific program relates to the workforce investment needs identified in the local plan. (b) Under paragraph (a)(3) of this section, special participant populations that face multiple barriers to employment are populations of low-income individuals that are included in one or more of the following categories: (1) Individuals with substantial language or cultural barriers; (2) Offenders; (3) Homeless individuals; and (4) Other hard-to-serve populations as defined by the Governor. (a) Training services, whether under ITA's or under contract, must be provided in a manner that maximizes informed consumer choice in selecting an eligible provider. (b) Each Local Board, through the One-Stop center, must make available to customers the State list of eligible providers required in WIA section 122(e). The list includes a description of the programs through which the providers may offer the training services, the information identifying eligible providers of on-the-job training and customized training required under WIA section 122(h) (where applicable), and the performance and cost information about eligible providers of training services described in WIA sections 122 (e) and (h). (c) An individual who has been determined eligible for training services under §663.310 may select a provider described in paragraph (b) of this section after consultation with a case manager. Unless the program has exhausted training funds for the program year, the operator must refer the individual to the selected provider, and establish an ITA for the individual to pay for training. For purposes of this paragraph, a referral may be carried out by providing a voucher or certificate to the individual to obtain the training. (d) The cost of referral of an individual with an ITA to a training provider is paid by the applicable adult or dislocated worker program under title I of WIA. The workforce investment system established under WIA emphasizes informed customer choice, system performance, and continuous improvement. The eligible provider process is part of the strategy for achieving these goals. Local Boards, in partnership with the State, identify training providers and programs whose performance qualifies them to receive WIA funds to train adults and dislocated workers. In order to maximize customer choice and assure that all significant population groups are served, States and local areas should administer the eligible provider process in a manner to assure that significant numbers of competent providers, offering a wide variety of training programs and occupational choices, are available to customers. After receiving core and intensive services and in consultation with case managers, eligible participants who need training use the list of these eligible providers to make an informed choice. The ability of providers to successfully perform, the procedures State and Local Boards use to establish eligibility, and the degree to which information, including performance information, on those providers is made available to customers eligible for training services, are key factors affecting the successful implementation of the Statewide workforce investment system. This subpart describes the process for determining eligible training providers. (a) Eligible providers of training services are described in WIA section 122. They are those entities eligible to receive WIA title I-B funds to provide training services to eligible adult and dislocated worker customers. (b) In order to provide training services under WIA title I-B, a provider must meet the requirements of this subpart and WIA section 122. (1) These requirements apply to the use of WIA title I adult and dislocated worker funds to provide training: (i) To individuals using ITA's to access training through the eligible provider list; and (ii) To individuals for training provided through the exceptions to ITA's described at §663.430 (a)(2) and (a)(3). (2) These requirements apply to all organizations providing training to adult and dislocated workers, including: (i) Postsecondary educational institutions providing a program described in WIA section 122(a)(2)(A)(ii); (ii) Entities that carry out programs under the National Apprenticeship Act (29 U.S.C. 50 et seq.); (iii) Other public or private providers of a program of training services described in WIA section 122(a)(2)(C); (iv) Local Boards, if they meet the conditions of WIA section 117(f)(1); and (v) Community-based organizations and other private organizations providing training under §663.430. (c) Provider eligibility procedures must be established by the Governor, as required by this subpart. Different procedures are described in WIA for determinations of “initial” and “subsequent” eligibility. Because the processes are different, they are discussed separately. A program of training services is one or more courses or classes, or a structured regimen, that upon successful completion, leads to: (a) A certificate, an associate degree, baccalaureate degree, or (b) The skills or competencies needed for a specific job or jobs, an occupation, occupational group, or generally, for many types of jobs or occupations, as recognized by employers and determined prior to training. (a) The State and the Local Boards each have responsibilities for managing the eligible provider process. (b) The Governor must establish eligibility criteria for certain providers to become initially eligible and must set minimum levels of performance for all providers to remain subsequently eligible. (c) The Governor must designate a State agency (called the “designated State agency”) to assist in carrying out WIA section 122. The designated State agency is responsible for: (1) Developing and maintaining the State list of eligible providers and programs, which is comprised of lists submitted by Local Boards; (2) Determining if programs meet performance levels, including verifying the accuracy of the information on the State list in consultation with the Local Boards, removing programs that do not meet program performance levels, and taking appropriate enforcement actions, against providers in the case of the intentional provision of inaccurate information, as described in WIA section 122(f)(1), and in the case of a substantial violation of the requirements of WIA, as described in WIA section 122(f)(2); (3) Disseminating the State list, accompanied by performance and cost information relating to each provider, to One-Stop operators throughout the State. (d) The Local Board must: (1) Accept applications for initial eligibility from certain postsecondary institutions and entities providing apprenticeship training; (2) Carry out procedures prescribed by the Governor to assist in determining the initial eligibility of other providers; (3) Carry out procedures prescribed by the Governor to assist in determining the subsequent eligibility of all providers; (4) Compile a local list of eligible providers, collect the performance and cost information and any other required information relating to providers; (5) Submit the local list and information to the designated State agency; (6) Ensure the dissemination and appropriate use of the State list through the local One-Stop system; (7) Consult with the designated State agency in cases where termination of an eligible provider is contemplated because inaccurate information has been provided; and (8) Work with the designated State agency in cases where the termination of an eligible provider is contemplated because of violations of the Act. (e) The Local Board may: (1) Make recommendations to the Governor on the procedures to be used in determining initial eligibility of certain providers; (2) Increase the levels of performance required by the State for local providers to maintain subsequent eligibility; (3) Require additional verifiable program-specific information from local providers to maintain subsequent eligibility. (a) To be eligible to receive adult or dislocated worker training funds under title I of WIA, all providers must submit applications to the Local Boards in the areas in which they wish to provide services. The application must describe each program of training services to be offered. (b) For programs eligible under title IV of the Higher Education Act and apprenticeship programs registered under the National Apprenticeship Act (NAA), and the providers or such programs, Local Boards determine the procedures to use in making an application. The procedures established by the Local Board must specify the timing, manner, and contents of the required application. (c) For programs not eligible under title IV of the HEA or registered under the NAA, and for providers not eligible under title IV of the HEA or carrying out apprenticeship programs under NAA: (1) The Governor must develop a procedure for use by Local Boards for determining the eligibility of other providers, after (i) Soliciting and taking into consideration recommendations from Local Boards and providers of training services within the State; (ii) Providing an opportunity for interested members of the public, including representatives of business and labor organizations, to submit comments on the procedure; and (iii) Designating a specific time period for soliciting and considering the recommendations of Local Boards and provider, and for providing an opportunity for public comment. (2) The procedure must be described in the State Plan. (3)(i) The procedure must require that the provider must submit an application to the Local Board at such time and in such manner as may be required, which contains a description of the program of training services; (ii) If the provider provides a program of training services on the date of application, the procedure must require that the application include an appropriate portion of the performance information and program cost information described in §663.540, and that the program meet appropriate levels of performance; (iii) If the provider does not provide a program of training services on that date, the procedure must require that the provider meet appropriate requirements specified in the procedure. (WIA sec. 122(b)(2)(D).) (d) The Local Board must include providers that meet the requirements of paragraphs (b) and (c) of this section on a local list and submit the list to the designated State agency. The State agency has 30 days to determine that the provider or its programs do not meet the requirements relating to the providers under paragraph (c) of this section. After the agency determines that the provider and its programs meet(s) the criteria for initial eligibility, or 30 days have elapsed, whichever occurs first, the provider and its programs are initially eligible. The programs and providers submitted under paragraph (b) of this section are initially eligible without State agency review. (WIA sec. 122(e).) Yes, under WIA section 122(c)(5), the Governor must require training providers to submit performance information and meet performance levels annually in order to remain eligible providers. States may require that these performance requirements be met one year from the date that initial eligibility was determined, or may require all eligible providers to submit performance information by the same date each year. If the latter approach is adopted, the Governor may exempt eligible providers whose determination of initial eligibility occurs within six months of the date of submissions. The effect of this requirement is that no training provider may have a period of initial eligibility that exceeds eighteen months. In the limited circumstance when insufficient data is available, initial eligibility may be extended for a period of up to six additional months, if the Governor's procedures provide for such an extension. (a) The Governor must develop a procedure for the Local Board to use in determining the subsequent eligibility of all eligible training providers determined initially eligible under §663.515 (b) and (c), after: (1) Soliciting and taking into consideration recommendations from Local Boards and providers of training services within the State; (2) Providing an opportunity for interested members of the public, including representatives of business and labor organizations, to submit comments on such procedure; and (3) Designating a specific time period for soliciting and considering the recommendations of Local Boards and providers, and for providing an opportunity for public comment. (b) The procedure must be described in the State Plan. (c) The procedure must require that: (1) Providers annually submit performance and cost information as described at WIA section 122(d)(1) and (2), for each program of training services for which the provider has been determined to be eligible, in a time and manner determined by the Local Board; (2) Providers and programs annually meet minimum performance levels described at WIA section 122(c)(6), as demonstrated utilizing UI quarterly wage records where appropriate. (d) The program's performance information must meet the minimum acceptable levels established under paragraph (c)(2) of this section to remain eligible; (e) Local Boards may require higher levels of performance for local programs than the levels specified in the procedures established by the Governor. (WIA sec.122(c)(5) and (c)(6).) (f) The State procedure must require Local Boards to take into consideration: (1) The specific economic, geographic and demographic factors in the local areas in which providers seeking eligibility are located, and (2) The characteristics of the populations served by programs seeking eligibility, including the demonstrated difficulties in serving these populations, where applicable. (g) The Local Board retains those programs on the local list that meet the required performance levels and other elements of the State procedures and submits the list, accompanied by the performance and cost information, and any additional required information, to the designated State agency. If the designated State agency determines within 30 days from the receipt of the information that the program does not meet the performance levels established under paragraph (c)(2) of this section, the program may be removed from the list. A program retained on the local list and not removed by the designated State agency is considered an eligible program of training services. (a) Eligible providers of training services must submit, at least annually, under procedures established by the Governor under §663.535(c): (1) Verifiable program-specific performance information, including: (i) The information described in WIA section 122(d)(1)(A)(i) for all individuals participating in the programs of training services, including individuals who are not receiving assistance under WIA section 134 and individuals who are receiving such assistance; and (ii) The information described in WIA section 122(d)(1)(A)(ii) relating only to individuals receiving assistance under the WIA adult and dislocated worker program who are participating in the applicable program of training services; and (2) Information on program costs (such as tuition and fees) for WIA participants in the program. (b) Governors may require any additional verifiable performance information (such as the information described at WIA section 122(d)(2)) that the Governor determines to be appropriate to obtain subsequent eligibility, including information regarding all participating individuals as well as individuals receiving assistance under the WIA adult and dislocated worker program. (c) Governors must establish procedures by which providers can demonstrate if the additional information required under paragraph (b) of this section imposes extraordinary costs on providers, or if providers experience extraordinary costs in the collection of information. If, through these procedures, providers demonstrate that they experience such extraordinary costs: (1) The Governor or Local Board must provide access to cost-effective methods for the collection of the information; or (2) The Governor must provide additional resources to assist providers in the collection of the information from funds for Statewide workforce investment activities reserved under WIA sections 128(a) and 133(a)(1). (d) The Local Board and the designated State agency may accept program-specific performance information consistent with the requirements for eligibility under title IV of the Higher Education Act of 1965 from a provider for purposes of enabling the provider to fulfill the applicable requirements of this section, if the information is substantially similar to the information otherwise required under this section. (a) The designated State agency must maintain a list of all eligible training programs and providers in the State (the “State list”). (b) The State list is a compilation of the eligible programs and providers identified or retained by local areas and that have not been removed under §§663.535(g) and 663.565. (c) The State list must be accompanied by the performance and cost information contained in the local lists as required by §663.535(e). (WIA sec. 122(e)(4)(A).) (a) The designated State agency must disseminate the State list and accompanying performance and cost information to the One-Stop delivery systems within the State. (b) The State list and information must be updated at least annually. (c) The State list and accompanying information form the primary basis of the One-Stop consumer reports system that provides for informed customer choice. The list and information must be widely available, through the One-Stop delivery system, to customers seeking information on training outcomes, as well as participants in employment and training activities funded under WIA and other programs. (1) The State list must be made available to individuals who have been determined eligible for training services under §663.310. (2) The State list must also be made available to customers whose training is supported by other One-Stop partners. (a) Yes. A training provider must deliver results and provide accurate information in order to retain its status as an eligible training provider. (b) If the provider's programs do not meet the established performance levels, the programs will be removed from the eligible provider list. (1) A Local Board must determine, during the subsequent eligibility determination process, whether a provider's programs meet performance levels. If the program fails to meet such levels, the program must be removed from the local list. If all of the provider's programs fail to meet such levels, the provider must be removed from the local list. (2) The designated State agency upon receipt of the performance information accompanying the local list, may remove programs from the State list if the agency determines the program failed to meet the levels of performance prescribed under §663.535(c). If all of the provider's programs are determined to have failed to meet the levels, the designated State agency may remove the provider from the State list. (3) Providers determined to have intentionally supplied inaccurate information or to have subsequently violated any provision of title I of WIA or the WIA regulations, including 29 CFR part 37, may be removed from the list in accordance with the enforcement provisions of WIA section 122(f). A provider whose eligibility is terminated under these conditions is liable to repay all adult and dislocated worker training funds it received during the period of noncompliance. (4) The Governor must establish appeal procedures for providers of training to appeal a denial of eligibility under this subpart according to the requirements of 20 CFR 667.640(b). The consumer reports system, referred to in WIA as performance information, is the vehicle for informing the customers of the One-Stop delivery system about the performance of training providers and programs in the local area. It is built upon the State list of eligible providers and programs developed through the procedures described in WIA section 122 and this subpart. The consumer reports system must contain the information necessary for an adult or dislocated worker customer to fully understand the options available to him or her in choosing a program of training services. Such program-specific factors may include overall performance, performance for significant customer groups (including wage replacement rates for dislocated workers), performance of specific provider sites, current information on employment and wage trends and projections, and duration of training programs. (a) Local Boards may supplement the information available from the State list by providing customers with additional information to assist in supporting informed customer choice and the achievement of local performance measures (as described in WIA section 136). (b) This additional information may include: (1) Information on programs of training services that are linked to occupations in demand in the local area; (2) Performance and cost information, including program-specific performance and cost information, for the local outlet(s) of multi-site eligible providers; and (3) Other appropriate information related to the objectives of WIA, which may include the information described in §663.570. Yes, individuals may choose any of the eligible providers and programs on the State list. A State may also establish a reciprocal agreement with another State(s) to permit providers of eligible training programs in each State to accept individual training accounts provided by the other State. (WIA secs. 122(e)(4) and (e)(5).) Yes, CBO's may apply and they and their programs may be determined eligible providers of training services, under WIA section 122 and this subpart. As eligible providers, CBO's provide training through ITA's and may also receive contracts for training special participant populations when the requirements of §663.430 are met. For OJT and customized training providers, One-Stop operators in a local area must collect such performance information as the Governor may require, determine whether the providers meet such performance criteria as the Governor may require, and disseminate a list of providers that have met such criteria, along with the relevant performance information about them, through the One-Stop delivery system. Providers determined to meet the criteria are considered to be identified as eligible providers of training services. These providers are not subject to the other requirements of WIA section 122 or this subpart. (a) WIA states, in section 134(d)(4)(E), that in the event that funds allocated to a local area for adult employment and training activities are limited, priority for intensive and training services funded with title I adult funds must be given to recipients of public assistance and other low-income individuals in the local area. (b) Since funding is generally limited, States and local areas must establish criteria by which local areas can determine the availability of funds and the process by which any priority will be applied under WIA section 134(d)(2)(E). Such criteria may include the availability of other funds for providing employment and training-related services in the local area, the needs of the specific groups within the local area, and other appropriate factors. (c) States and local areas must give priority for adult intensive and training services to recipients of public assistance and other low-income individuals, unless the local area has determined that funds are not limited under the criteria established under paragraph (b) of this section. (d) The process for determining whether to apply the priority established under paragraph (b) of this section does not necessarily mean that only the recipients of public assistance and other low income individuals may receive WIA adult funded intensive and training services when funds are determined to be limited in a local area. The Local Board and the Governor may establish a process that gives priority for services to the recipients of public assistance and other low income individuals and that also serves other individuals meeting eligibility requirements. No, the statutory priority applies to adult funds for intensive and training services only. Funds allocated for dislocated workers are not subject to this requirement. (a) The local Welfare-to-Work (WtW) program operator is a required partner in the One-Stop delivery system. 20 CFR part 662 describes the roles of such partners in the One-Stop delivery system and applies to the Welfare-to-Work program operator. WtW programs serve individuals who may also be served by the WIA programs and, through appropriate linkages and referrals, these customers will have access to a broader range of services through the cooperation of the WtW program in the One-Stop system. WtW participants, who are determined to be WIA eligible, and who need occupational skills training may be referred through the One-Stop system to receive WIA training, when WtW grant and other grant funds are not available in accordance with §663.320(a). WIA participants who are also determined WtW eligible, may be referred to the WtW operator for job placement and other WtW assistance. (b) The local TANF agency is specifically suggested under WIA as an additional partner in the One-Stop system. TANF recipients will have access to more information about employment opportunities and services when the TANF agency participates in the One-Stop delivery system. The Governor and Local Board should encourage the TANF agency to become a One-Stop partner to improve the quality of services to the WtW and TANF-eligible populations. In addition, becoming a One-Stop partner will ensure that the TANF agency is represented on the Local Board and participates in developing workforce investment strategies that help cash assistance recipients secure lasting employment. Displaced homemakers may be eligible to receive assistance under title I in a variety of ways, including: (a) Core services provided by the One-Stop partners through the One-Stop delivery system; (b) Intensive or training services for which an individual qualifies as a dislocated worker/displaced homemaker if the requirements of this part are met; (c) Intensive or training services for which an individual is eligible if the requirements of this part are met; (d) Statewide employment and training projects conducted with reserve funds for innovative programs for displaced homemakers, as described in 20 CFR 665.210(f). Yes, even if the family of an individual with a disability does not meet the income eligibility criteria, the individual with a disability is to be considered a low-income individual if the individual's own income: (a) Meets the income criteria established in WIA section 101(25)(B); or (b) Meets the income eligibility criteria for cash payments under any Federal, State or local public assistance program. (WIA sec. 101(25)(F).) (a) On-the-job training (OJT) is defined at WIA section 101(31). OJT is provided under a contract with an employer in the public, private non-profit, or private sector. Through the OJT contract, occupational training is provided for the WIA participant in exchange for the reimbursement of up to 50 percent of the wage rate to compensate for the employer's extraordinary costs. (WIA sec. 101(31)(B).) (b) The local program must not contract with an employer who has previously exhibited a pattern of failing to provide OJT participants with continued long-term employment with wages, benefits, and working conditions that are equal to those provided to regular employees who have worked a similar length of time and are doing the same type of work. (WIA sec. 195(4).) (c) An OJT contract must be limited to the period of time required for a participant to become proficient in the occupation for which the training is being provided. In determining the appropriate length of the contract, consideration should be given to the skill requirements of the occupation, the academic and occupational skill level of the participant, prior work experience, and the participant's individual employment plan. (WIA sec. 101(31)(C).) OJT contracts may be written for eligible employed workers when: (a) The employee is not earning a self-sufficient wage as determined by Local Board policy; (b) The requirements in §663.700 are met; and (c) The OJT relates to the introduction of new technologies, introduction to new production or service procedures, upgrading to new jobs that require additional skills, workplace literacy, or other appropriate purposes identified by the Local Board. (a) On-the-job training payments to employers are deemed to be compensation for the extraordinary costs associated with training participants and the costs associated with the lower productivity of the participants. (b) Employers may be reimbursed up to 50 percent of the wage rate of an OJT participant for the extraordinary costs of providing the training and additional supervision related to the OJT. (WIA sec. 101(31)(B).) (c) Employers are not required to document such extraordinary costs. Customized training is training: (a) That is designed to meet the special requirements of an employer (including a group of employers); (b) That is conducted with a commitment by the employer to employ, or in the case of incumbent workers, continue to employ, an individual on successful completion of the training; and (c) For which the employer pays for not less than 50 percent of the cost of the training. (WIA sec. 101(8).) Customized training of an eligible employed individual may be provided for an employer or a group of employers when: (a) The employee is not earning a self-sufficient wage as determined by Local Board policy; (b) The requirements in §663.715 are met; and (c) The customized training relates to the purposes described in §663.705(c) or other appropriate purposes identified by the Local Board. No, funds provided to employers for OJT or customized training must not be used to directly or indirectly assist, promote or deter union organizing. Supportive services for adults and dislocated workers are defined at WIA sections 101(46) and 134(e)(2) and (3). They include services such as transportation, child care, dependent care, housing, and needs-related payments, that are necessary to enable an individual to participate in activities authorized under WIA title I. Local Boards, in consultation with the One-Stop partners and other community service providers, must develop a policy on supportive services that ensures resource and service coordination in the local area. Such policy should address procedures for referral to such services, including how such services will be funded when they are not otherwise available from other sources. The provision of accurate information about the availability of supportive services in the local area, as well as referral to such activities, is one of the core services that must be available to adults and dislocated workers through the One-Stop delivery system. (WIA sec. 134(d)(2)(H).) (a) Supportive services may only be provided to individuals who are: (1) Participating in core, intensive or training services; and (2) Unable to obtain supportive services through other programs providing such services. (WIA sec. 134(e)(2)(A) and (B).) (b) Supportive services may only be provided when they are necessary to enable individuals to participate in title I activities. (WIA sec. 101(46).) (a) Local Boards may establish limits on the provision of supportive services or provide the One-Stop operator with the authority to establish such limits, including a maximum amount of funding and maximum length of time for supportive services to be available to participants. (b) Procedures may also be established to allow One-Stop operators to grant exceptions to the limits established under paragraph (a) of this section. Needs-related payments provide financial assistance to participants for the purpose of enabling individuals to participate in training and are one of the supportive services authorized by WIA section 134(e)(3). Adults must: (a) Be unemployed, (b) Not qualify for, or have ceased qualifying for, unemployment compensation; and (c) Be enrolled in a program of training services under WIA section 134(d)(4). To receive needs related payments, a dislocated worker must: (a) Be unemployed, and: (1) Have ceased to qualify for unemployment compensation or trade readjustment allowance under TAA or NAFTA-TAA; and (2) Be enrolled in a program of training services under WIA section 134(d)(4) by the end of the 13th week after the most recent layoff that resulted in a determination of the worker's eligibility as a dislocated worker, or, if later, by the end of the 8th week after the worker is informed that a short-term layoff will exceed 6 months; or (b) Be unemployed and did not qualify for unemployment compensation or trade readjustment assistance under TAA or NAFTA-TAA. Yes, payments may be provided if the participant has been accepted in a training program that will begin within 30 calender days. The Governor may authorize local areas to extend the 30 day period to address appropriate circumstances. (a) The payment level for adults must be established by the Local Board. (b) For dislocated workers, payments must not exceed the greater of either of the following levels: (1) For participants who were eligible for unemployment compensation as a result of the qualifying dislocation, the payment may not exceed the applicable weekly level of the unemployment compensation benefit; or (2) For participants who did not qualify for unemployment compensation as a result of the qualifying layoff, the weekly payment may not exceed the poverty level for an equivalent period. The weekly payment level must be adjusted to reflect changes in total family income as determined by Local Board policies. (WIA sec. 134(e)(3)(C).)
Title 20: Employees' Benefits
PART 663—ADULT AND DISLOCATED WORKER ACTIVITIES UNDER TITLE I OF THE WORKFORCE INVESTMENT ACT
Section Contents
§ 663.100 What is the role of the adult and dislocated worker programs in the One-Stop delivery system?
§ 663.105 When must adults and dislocated workers be registered?
§ 663.110 What are the eligibility criteria for core services for adults in the adult and dislocated worker programs?
§ 663.115 What are the eligibility criteria for core services for dislocated workers in the adult and dislocated worker programs?
§ 663.120 Are displaced homemakers eligible for dislocated worker activities under WIA?
§ 663.145 What services are WIA title I adult and dislocated workers formula funds used to provide?
§ 663.150 What core services must be provided to adults and dislocated workers?
§ 663.155 How are core services delivered?
§ 663.160 Are there particular core services an individual must receive before receiving intensive services under WIA section 134(d)(3)?
§ 663.165 How long must an individual be in core services in order to be eligible for intensive services?
§ 663.200 What are intensive services for adults and dislocated workers?
§ 663.210 How are intensive services delivered?
§ 663.220 Who may receive intensive services?
§ 663.230 What criteria must be used to determine whether an employed worker needs intensive services to obtain or retain employment leading to “self-sufficiency”?
§ 663.240 Are there particular intensive services an individual must receive before receiving training services under WIA section 134(d)(4)(A)(i)?
§ 663.245 What is the individual employment plan?
§ 663.250 How long must an individual participant be in intensive services to be eligible for training services?
§ 663.300 What are training services for adults and dislocated workers?
§ 663.310 Who may receive training services?
§ 663.320 What are the requirements for coordination of WIA training funds and other grant assistance?
§ 663.400 How are training services provided?
§ 663.410 What is an Individual Training Account (ITA)?
§ 663.420 Can the duration and amount of ITA's be limited?
§ 663.430 Under what circumstances may mechanisms other than ITA's be used to provide training services?
§ 663.440 What are the requirements for consumer choice?
§ 663.500 What is the purpose of this subpart?
§ 663.505 What are eligible providers of training services?
§ 663.508 What is a “program of training services”?
§ 663.510 Who is responsible for managing the eligible provider process?
§ 663.515 What is the process for initial determination of provider eligibility?
§ 663.530 Is there a time limit on the period of initial eligibility for training providers?
§ 663.535 What is the process for determining the subsequent eligibility of a provider?
§ 663.540 What kind of performance and cost information is required for determinations of subsequent eligibility?
§ 663.550 How is eligible provider information developed and maintained?
§ 663.555 How is the State list disseminated?
§ 663.565 May an eligible training provider lose its eligibility?
§ 663.570 What is the consumer reports system?
§ 663.575 In what ways can a Local Board supplement the information available from the State list?
§ 663.585 May individuals choose training providers located outside of the local area?
§ 663.590 May a community-based organization (CBO) be included on an eligible provider list?
§ 663.595 What requirements apply to providers of OJT and customized training?
§ 663.600 What priority must be given to low-income adults and public assistance recipients served with adult funds under title I?
§ 663.610 Does the statutory priority for use of adult funds also apply to dislocated worker funds?
§ 663.620 How do the Welfare-to-Work program and the TANF program relate to the One-Stop delivery system?
§ 663.630 How does a displaced homemaker qualify for services under title I?
§ 663.640 May an individual with a disability whose family does not meet income eligibility criteria under the Act be eligible for priority as a low-income adult?
§ 663.700 What are the requirements for on-the-job training (OJT)?
§ 663.705 What are the requirements for OJT contracts for employed workers?
§ 663.710 What conditions govern OJT payments to employers?
§ 663.715 What is customized training?
§ 663.720 What are the requirements for customized training for employed workers?
§ 663.730 May funds provided to employers for OJT of customized training be used to assist, promote, or deter union organizing?
§ 663.800 What are supportive services for adults and dislocated workers?
§ 663.805 When may supportive services be provided to participants?
§ 663.810 Are there limits on the amounts or duration of funds for supportive services?
§ 663.815 What are needs-related payments?
§ 663.820 What are the eligibility requirements for adults to receive needs-related payments?
§ 663.825 What are the eligibility requirements for dislocated workers to receive needs-related payments?
§ 663.830 May needs-related payments be paid while a participant is waiting to start training classes?
§ 663.840 How is the level of needs-related payments determined?
Subpart A—Delivery of Adult and Dislocated Worker Services Through the One-Stop Delivery System
top
§ 663.100 What is the role of the adult and dislocated worker programs in the One-Stop delivery system?
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§ 663.105 When must adults and dislocated workers be registered?
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§ 663.110 What are the eligibility criteria for core services for adults in the adult and dislocated worker programs?
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§ 663.115 What are the eligibility criteria for core services for dislocated workers in the adult and dislocated worker programs?
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§ 663.120 Are displaced homemakers eligible for dislocated worker activities under WIA?
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§ 663.145 What services are WIA title I adult and dislocated workers formula funds used to provide?
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§ 663.150 What core services must be provided to adults and dislocated workers?
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§ 663.155 How are core services delivered?
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§ 663.160 Are there particular core services an individual must receive before receiving intensive services under WIA section 134(d)(3)?
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§ 663.165 How long must an individual be in core services in order to be eligible for intensive services?
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Subpart B—Intensive Services
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§ 663.200 What are intensive services for adults and dislocated workers?
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§ 663.210 How are intensive services delivered?
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§ 663.220 Who may receive intensive services?
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§ 663.230 What criteria must be used to determine whether an employed worker needs intensive services to obtain or retain employment leading to “self-sufficiency”?
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§ 663.240 Are there particular intensive services an individual must receive before receiving training services under WIA section 134(d)(4)(A)(i)?
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§ 663.245 What is the individual employment plan?
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§ 663.250 How long must an individual participant be in intensive services to be eligible for training services?
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Subpart C—Training Services
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§ 663.300 What are training services for adults and dislocated workers?
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§ 663.310 Who may receive training services?
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§ 663.320 What are the requirements for coordination of WIA training funds and other grant assistance?
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Subpart D—Individual Training Accounts
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§ 663.400 How are training services provided?
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§ 663.410 What is an Individual Training Account (ITA)?
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§ 663.420 Can the duration and amount of ITA's be limited?
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§ 663.430 Under what circumstances may mechanisms other than ITA's be used to provide training services?
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§ 663.440 What are the requirements for consumer choice?
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Subpart E—Eligible Training Providers
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§ 663.500 What is the purpose of this subpart?
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§ 663.505 What are eligible providers of training services?
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§ 663.508 What is a “program of training services”?
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§ 663.510 Who is responsible for managing the eligible provider process?
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§ 663.515 What is the process for initial determination of provider eligibility?
top
§ 663.530 Is there a time limit on the period of initial eligibility for training providers?
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§ 663.535 What is the process for determining the subsequent eligibility of a provider?
top
§ 663.540 What kind of performance and cost information is required for determinations of subsequent eligibility?
top
§ 663.550 How is eligible provider information developed and maintained?
top
§ 663.555 How is the State list disseminated?
top
§ 663.565 May an eligible training provider lose its eligibility?
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§ 663.570 What is the consumer reports system?
top
§ 663.575 In what ways can a Local Board supplement the information available from the State list?
top
§ 663.585 May individuals choose training providers located outside of the local area?
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§ 663.590 May a community-based organization (CBO) be included on an eligible provider list?
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§ 663.595 What requirements apply to providers of OJT and customized training?
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Subpart F—Priority and Special Populations
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§ 663.600 What priority must be given to low-income adults and public assistance recipients served with adult funds under title I?
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§ 663.610 Does the statutory priority for use of adult funds also apply to dislocated worker funds?
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§ 663.620 How do the Welfare-to-Work program and the TANF program relate to the One-Stop delivery system?
top
§ 663.630 How does a displaced homemaker qualify for services under title I?
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§ 663.640 May an individual with a disability whose family does not meet income eligibility criteria under the Act be eligible for priority as a low-income adult?
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Subpart G—On-the-Job Training (OJT) and Customized Training
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§ 663.700 What are the requirements for on-the-job training (OJT)?
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§ 663.705 What are the requirements for OJT contracts for employed workers?
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§ 663.710 What conditions govern OJT payments to employers?
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§ 663.715 What is customized training?
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§ 663.720 What are the requirements for customized training for employed workers?
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§ 663.730 May funds provided to employers for OJT of customized training be used to assist, promote, or deter union organizing?
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Subpart H—Supportive Services
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§ 663.800 What are supportive services for adults and dislocated workers?
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§ 663.805 When may supportive services be provided to participants?
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§ 663.810 Are there limits on the amounts or duration of funds for supportive services?
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§ 663.815 What are needs-related payments?
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§ 663.820 What are the eligibility requirements for adults to receive needs-related payments?
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§ 663.825 What are the eligibility requirements for dislocated workers to receive needs-related payments?
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§ 663.830 May needs-related payments be paid while a participant is waiting to start training classes?
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§ 663.840 How is the level of needs-related payments determined?
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